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10 Ways To Keep Your Clients Coming Back


1. Stay in communication with your clients via phone calls, emails, etc... When you have open communication with your clients it will make asking them to purchase with you or take the next step with you much easier.
2. Have valuable content to keep them engaged and eager to open your emails as well as answer your phone calls. Keep them updated.
3. Be personable by sending them correspondence throughout the year as well as holiday messages. This will show your clients that they are on the top of your mind and that they are a priority. Something personal in the mail speaks volumes over an emai.
4. Reward your customers by sending them small tokens of appreciation. This can be a thank you card, a text, a bucket of summer fun, send them a lead for their business, etc... Have gratitude for your customers and the relationship you are building with them.
5. Utilize their services, if they have a business make sure you are using their services or buying their products.
6. Keep your promises, they will respect and appreciate that. Your word is everything and it can make or break your business. They are going to talk about you one way or the other, make sure it is in a positive light.
7. Respond to emails, phone calls, and text promptly. Quick responses show that you are on top of communication and that they are important to you.
8. Be clear. When your customers know what to expect from you, their loyalty increases.
9. Respect your customers. Timing is everything so do not come on to strong. Make them comfortable and they will buy.
10. Be accessible. When you are available and willing to help them, they will remember how that made them fee.

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